DRAG

Privacy Policy

Last Updated: 31 August 2026

Trippystan Travels respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you.

This policy applies when you visit www.trippystantravels.com, submit an enquiry, subscribe to communications, request an itinerary, make a booking, or interact with us by telephone, email, WhatsApp, social media, or another authorised channel.

  1. Information We Collect

The information we collect depends on how you interact with us and the travel services you request.

Personal and contact information

We may collect:

  • Full name
  • Email address
  • Telephone or WhatsApp number
  • Residential or billing address
  • Age, date of birth, gender, and nationality
  • Emergency-contact information

Booking and traveller information

To arrange travel, we may collect:

  • Travel dates and destination preferences
  • Passport and government identification details
  • Visa and immigration information
  • Flight, hotel, transport, and itinerary details
  • Meal, room, accessibility, and seating preferences
  • Loyalty-program information
  • Details of accompanying travellers

When you provide information about another traveller, you confirm that you have their permission to share it with us and to receive relevant booking communications on their behalf.

Payment and transaction information

We may collect billing details, payment status, invoice information, and transaction references. Card or banking details may be processed directly by banks or payment service providers. We may not receive or store complete payment-card information.

Sensitive information

Some travel arrangements may require information about health conditions, disabilities, dietary requirements, religious preferences, or other sensitive circumstances. We collect such information only when reasonably necessary to provide a requested service, support your safety, or meet a legal requirement.

Website and technical information

When you use our website, we may automatically receive information such as:

  • IP address
  • Device and browser type
  • Operating system
  • Pages viewed and time spent on the website
  • Referring website
  • Approximate location
  • Cookie identifiers and interaction data

Communications

We may retain emails, enquiry forms, messages, feedback, reviews, complaints, telephone notes, and other correspondence exchanged with you.

  1. How We Collect Information

We collect personal information:

  • Directly from you
  • From a person booking on your behalf
  • Through website forms and newsletter subscriptions
  • During telephone, email, WhatsApp, or social-media conversations
  • From travel agents, corporate clients, or group coordinators
  • From airlines, hotels, transport companies, insurers, visa facilitators, and other suppliers
  • Through cookies, analytics tools, and similar website technologies
  • From public sources where legally permitted
  1. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and prepare quotations
  • Design customised itineraries
  • Reserve flights, hotels, transport, activities, and other services
  • Process payments and issue invoices
  • Communicate confirmations, vouchers, updates, and reminders
  • Provide customer service before, during, and after travel
  • Assist with visa, insurance, and documentation requests
  • Manage changes, cancellations, complaints, and refunds
  • Protect travellers and respond to emergencies
  • Prevent fraud, misuse, and security incidents
  • Improve our website, services, and customer experience
  • Maintain business, financial, and legal records
  • Send promotional communications where permitted
  • Meet legal, tax, regulatory, and contractual obligations

We use personal information only when we have a legitimate and lawful reason, such as providing a requested service, fulfilling a contract, obtaining consent, meeting a legal obligation, or protecting legitimate business and security interests.

  1. Sharing Personal Information

Travel bookings require information to be shared with organisations that provide or support the requested service. These may include:

  • Airlines, railways, cruise companies, and transport operators
  • Hotels, resorts, homestays, and accommodation providers
  • Tour operators, guides, activity providers, and destination partners
  • Visa facilitators, embassies, consulates, and immigration authorities
  • Travel-insurance providers
  • Banks, payment gateways, and fraud-prevention providers
  • Website hosting, email, analytics, communications, and IT providers
  • Accountants, auditors, lawyers, and professional advisers
  • Government agencies, courts, or law-enforcement authorities where required

We disclose only the information reasonably needed for the applicable purpose.

Some recipients may be located outside India. Their local privacy laws may differ from Indian law. Where applicable, we take reasonable steps to ensure that international transfers are made in accordance with legal requirements.

We do not sell personal information in exchange for money.

  1. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, understand website traffic, improve performance, support security, and measure marketing activity.

Some cookies are necessary for the website to function. Others, such as analytics or advertising cookies, may be optional where consent is required.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website features or functionality.

Third-party tools may process information according to their own privacy policies. We recommend using an appropriate cookie notice and consent-management tool if non-essential analytics or advertising cookies are active on the website.

  1. Marketing Communications

If you subscribe to our newsletter, request offers, or otherwise give permission, we may send information about destinations, packages, promotions, and services.

You can unsubscribe through the link in a promotional email or contact us directly. Opting out of marketing will not stop essential communications relating to an active enquiry or booking.

We do not send unsolicited promotional messages where consent is required by law.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

The retention period may depend on:

  • The duration of your enquiry or booking
  • Supplier and contractual requirements
  • Tax, accounting, and legal obligations
  • Dispute-resolution and fraud-prevention needs
  • Your consent for continuing communications

When information is no longer required, we may securely delete it, anonymise it, or restrict its use, subject to applicable legal and technical requirements.

  1. Information Security

We use reasonable administrative, organisational, and technical safeguards designed to protect information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no website, email system, online transaction, or electronic database can be guaranteed to be completely secure. You should avoid sending unnecessary identity documents or payment details through unsecured communication channels.

If we become aware of a security incident involving personal information, we will assess it and take appropriate action in accordance with applicable law.

  1. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about how your personal data is processed
  • Access or obtain a copy of certain personal information
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of information that is no longer required
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise a complaint or grievance concerning our handling of data
  • Nominate another person to exercise applicable rights in permitted circumstances

These rights may be limited where retaining or processing information is necessary to fulfil a booking, establish legal claims, prevent fraud, or comply with law.

We may ask you to verify your identity before processing a privacy request.

  1. Children’s Information

Travel bookings may include children. We collect information about a child only when provided by a parent, legal guardian, school, group coordinator, or another authorised adult for legitimate travel purposes.

The person providing the information must have the legal authority and any necessary consent to do so. We do not knowingly use children’s personal information for targeted advertising.

  1. External Links

Our website may contain links to airlines, hotels, tourism authorities, social networks, payment services, or other websites.

We do not control the privacy or security practices of third-party websites. You should review their privacy policies before providing information to them.

  1. Changes to This Policy

We may update this Privacy Policy when our services, website practices, technologies, or legal obligations change.

The revised version will be published on this page with a new “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.

  1. Contact and Grievance Requests

For privacy questions, corrections, consent withdrawal, or complaints, contact:

Privacy/Grievance Contact
Trippystan Travels
B40, B-03, 2nd Floor, Sector 1
Noida, Uttar Pradesh 201301, India
Phone: +91 81785 39728
Email: info@trippystantravels.com