Last Updated: 31 August 2026
Welcome to Trippystan Travels. These Terms and Conditions govern your use of www.trippystantravels.com and any travel-related service booked or requested through our website, telephone, email, WhatsApp, social media, or authorised representatives.
In these Terms, Trippystan Travels may be referred to as “Trippystan,” “we,” “us,” or “our.” The person using our website, making an enquiry, or booking a service may be referred to as “you,” “your,” “traveller,” or “customer.”
By using our website or confirming a booking with us, you agree to these Terms and Conditions.
1. Our Services
Trippystan Travels provides travel planning and booking assistance for domestic and international travel. Our services may include:
The availability and exact scope of a service will depend on the destination, selected package, travel dates, supplier availability, and the written booking confirmation provided to you.
Some services are delivered by independent third parties, including airlines, hotels, transport operators, cruise companies, local guides, activity providers, visa agencies, and insurance companies.
2. Travel Enquiries and Quotations
An enquiry submitted through our website or another communication channel does not create a confirmed booking.
Prices and itineraries shared at the enquiry or quotation stage are subject to availability and may change until the required payment has been received and the booking has been confirmed in writing.
A quotation may be based on information available at the time, including exchange rates, taxes, fuel charges, hotel rates, airfare, and supplier pricing. Any change in these costs before confirmation may affect the final price.
Unless stated otherwise, quotations do not include personal expenses, optional activities, meals not listed in the itinerary, visa fees, travel insurance, tips, local taxes, or any service not expressly mentioned under inclusions.
3. Booking Confirmation
A booking is considered confirmed only after:
You must carefully review all names, travel dates, destinations, inclusions, exclusions, and other details in the confirmation. Inform us immediately if anything is incorrect.
Names provided for airline, railway, cruise, hotel, or visa bookings must match the traveller’s government-issued identification or passport. Costs caused by incorrect or incomplete information will be borne by the customer.
The person making a booking on behalf of other travellers confirms that they have authority to accept these Terms for every traveller included in the booking.
4. Prices and Payments
Prices may be stated per person, per room, per group, or per package. The applicable basis will be mentioned in the quotation.
Payments must be made using the payment methods communicated by Trippystan Travels. You are responsible for any bank fees, payment gateway charges, foreign exchange costs, or other transaction expenses unless expressly included.
We may require a non-refundable deposit to begin or confirm reservations. The remaining balance must be paid by the due date mentioned in your booking confirmation.
If payment is not received on time, we may cancel unconfirmed services or release reservations without liability. Reinstatement will depend on availability and may involve additional charges.
5. Cancellations and Refunds
Cancellation requests must be submitted to us in writing through email or another officially accepted communication channel.
Cancellation charges depend on factors such as the date of cancellation, destination, travel season, and the terms imposed by airlines, hotels, transport companies, cruise operators, activity providers, and other suppliers.
The specific cancellation and refund conditions stated in your quotation, itinerary, invoice, voucher, or booking confirmation will apply to your booking. If no separate conditions are stated, the actual supplier charges, along with any applicable planning, administration, or service fee, may be deducted.
Certain bookings may be completely non-refundable or non-changeable. These can include promotional airfares, peak-season hotel bookings, special-event packages, visa fees, insurance premiums, and confirmed group arrangements.
Refunds, where approved, will be processed after we receive the corresponding refund from the relevant supplier. Supplier processing times are outside our direct control. Payment gateway, foreign exchange, convenience, and administrative charges may not be refundable.
Failure to travel, late arrival, missed transportation, incomplete documentation, or voluntary withdrawal from part of a tour will generally be treated as a no-show, and no refund will be payable for unused services.
6. Changes by the Customer
Requests to change names, dates, routes, hotels, room categories, activities, or other booking details are subject to availability and supplier approval.
Any fare difference, amendment charge, cancellation fee, service fee, or additional supplier cost must be paid by the customer before the change is confirmed.
Some reservations cannot be amended after confirmation and may require cancellation and rebooking at the prevailing price.
7. Changes or Cancellations by Us
Travel arrangements may be changed due to weather, safety concerns, operational requirements, government restrictions, natural disasters, strikes, political conditions, supplier cancellation, transport delays, or other circumstances beyond our reasonable control.
Where practical, we will try to provide an alternative of similar value. However, routes, schedules, hotels, transport, guides, and activities may be modified when reasonably necessary.
If a supplier cancels a service, our responsibility will generally be limited to assisting you with the alternative or refund made available by that supplier. We are not responsible for expenses or losses that are not recoverable from the supplier.
8. Passports, Visas and Travel Requirements
Travellers are responsible for ensuring that they have valid passports, visas, permits, vaccinations, insurance, and other documents required for their journey.
Visa approval is solely at the discretion of the relevant embassy, consulate, or government authority. Providing visa assistance does not guarantee that a visa will be issued.
You must verify passport-validity requirements, transit visa rules, immigration conditions, health requirements, baggage restrictions, and destination-specific regulations before departure.
Trippystan Travels will not be responsible for denied boarding, refused entry, deportation, cancellation, or additional expenses caused by missing, invalid, delayed, or incorrect documentation.
9. Health, Safety and Travel Insurance
You should assess whether a destination or activity is appropriate for your health, age, mobility, and fitness level. Inform us before booking if a traveller has a medical condition, disability, dietary requirement, pregnancy, or other circumstance that may affect travel arrangements.
Participation in adventure activities may involve inherent risks. Travellers must follow the safety instructions of guides, operators, and local authorities.
We strongly recommend obtaining comprehensive travel insurance covering medical emergencies, accidents, cancellation, baggage loss, travel delays, evacuation, and other relevant risks.
10. Traveller Conduct
Travellers must behave responsibly and comply with local laws, cultural expectations, accommodation rules, transport conditions, and instructions from tour representatives.
We or a supplier may refuse or terminate a service if a traveller’s behaviour creates a safety risk, causes serious disruption, damages property, or involves illegal or abusive conduct. No refund will be due for services terminated for these reasons, and the traveller will be responsible for resulting expenses or damage.
11. Third-Party Services
We act as an intermediary for many travel services. Independent suppliers remain responsible for delivering their respective services.
Each supplier may apply its own terms concerning cancellations, baggage, check-in, delays, refunds, liability, and conduct. By confirming a booking, you agree to comply with the relevant supplier terms.
We take reasonable care when selecting and coordinating suppliers but cannot control their daily operations. To the extent permitted by law, we are not liable for the acts, omissions, insolvency, delays, service failures, or negligence of independent suppliers.
12. Website Use and Intellectual Property
Website content is provided for general information and travel-planning purposes. Destination details, photographs, maps, prices, availability, and travel information may change.
The website’s text, graphics, branding, design, and original content belong to Trippystan Travels or their respective licensors. You may not copy, republish, sell, modify, or commercially exploit this material without written permission.
You must not misuse the website, attempt unauthorised access, introduce harmful code, submit false enquiries, or interfere with its proper operation.
13. Limitation of Liability
To the extent permitted by applicable law, Trippystan Travels will not be responsible for indirect, incidental, or consequential losses, including loss of enjoyment, income, business opportunity, or personal belongings.
Nothing in these Terms excludes liability that cannot legally be excluded, nor does it affect any mandatory rights available to consumers under applicable law.
14. Complaints
If you experience a problem during your trip, contact us and the relevant supplier as soon as possible so that a reasonable attempt can be made to resolve it.
Any unresolved complaint should be submitted in writing with booking details, receipts, photographs, and supporting documents within a reasonable period after the journey.
15. Governing Law and Contact
These Terms are governed by the laws of India. Subject to applicable consumer-protection rights, disputes will fall under the jurisdiction of the competent courts of Gautam Buddha Nagar, Uttar Pradesh.
For questions, contact:
Trippystan Travels
B40, B-03, 2nd Floor, Sector 1
Noida, Uttar Pradesh 201301, India
Phone: +91 81785 39728
Email: info@trippystantravels.com